If you’re in the market for a new pair of water shoes for you or your children, here at Brighton Water Shoes, we understand how important it is to choose the right pair for your needs. We believe that the best way to understand more about the water shoes is to hear from real people who have bought them.
To help you make an informed decision, we’ve put our live Google reviews below from real customers of Brighton Water Shoes.
Here, you’ll hopefully find all the information you need to know about the comfort, durability, and versatility of these water shoes, as well our customer service and more about Brighton Water Shoes as a company. So, join us as we take a closer look at Brighton Water Shoes and discover what real customers have to say about them!
We thank you for all your continued support.
EXCELLENT 228 reviews Ben Worrall2025-07-23 These shoes are fantastic. However, that is nothing compared to the customer service I received from Emily. Every question answered quickly. Returns and exchanges dealt with promptly and efficiently. I honestly cannot remember a time I have received such a high level of customer service from anywhere. Nothing was too much trouble, queries easily dealt with. Absolutely superb cannot fault them at all, plus I think the product is excellent. But these shoes, del with this company. 11/10 from me! Thanks Emily Pauline Ripley2025-06-30 Fabulous 👌 don't really know what else to say they do what they say they do the colour is fantastic (bright pink) super speedy delivery and makes walking on beach at hive, west bay and cogden a joy even though it was before but now with super comfy feet. Chris Whitehead2025-06-23 Often one buys something you've seen on line and are faintly disappointed.Not in this case however. I could not be more pleased with my bright new water shoes. It is less common to deal with a company that exceeds your expectations so much. I ordered the wrong size. A replacement pair were dispatched before the original ones were back with them without hesitation (and they fit perfectly) and the communication was friendly and personal. Felt like I was dealing with a person. No hesitation in recommending Brighton Water Shoes and I'll be ordering some for my wife. malcolm webb2025-05-27 Excellent service, ordered 2 pairs on sunday night next day was a bank holiday Monday so wasn't expecting them till at least end of the week they arrived Tuesday morning. Tried them on very comfortable looking forward to trying them out in the sea 🌊 Lin Wong2025-05-21 Great customer service from Emily. I emailed before buying and very glad I did. I have narrow feet and as these are not adjustable and must be a snug fit, I sought advice. Usually size 4 with insoles for shoes, i asked about sizing and told the kids size 1-2 will likely fit me. Emily was right, they're perfect fit! And didn't need extra stretch to make them fit. I've not tried the adult shoe but the kids are listed as 3mm thick neoprene and I wonder if these are thinner than the adult shoe as they are the same price...?? I'm not using these for watersports but for shingle south coast beaches and lake swimming, I've yet to test the shoes. Delivery was fast with Royal Mail, arrived the next day and it fit through the letterbox, saving a trip to collect. Overall, great experience. Saeed Rashid2025-05-19 Absolutely brilliant product and outstanding customer service, especially from Emily. Thank you so much, guys. Currently recommending you to everybody I know. 🙌 Stevie2025-05-15 Emily is fantastic, super helpful and accommodating - probably the best customer service experience I've ever had. I've ordered two pairs of shoes at different times, one for me and one as a gift, and had to exchange both for different sizes after trying on as we prefer a tigter fit and we're between sizes. In both instances the entire experience was perfect, I couldn't ask for more. Shoes are great. Love the fit and design and such good value for money. Will buy again and recommend to anyone. Carol Andrewartha2025-05-15 Excellent product, first class service, very speedy in sending my order. Excellent customer service. Would recommend to all... Lynn McLeavy2025-05-13 I ordered 2 different size pairs a couple of days ago. One fitted perfectly but the other pair which were larger, I couldn't actually get on. Immediately it was explained that some people had asked for a tighter fit, however this had obviously gone too far. I have been sent a replacement at no extra cost. Before buying I read the reviews that said customer service was exemplary. I can honestly say that it is. The shoes are magnificent, the colours amazing and I can not recommend highly enough. Light weight, comfortable and stylish. The upper material is so soft that if you are concerned about size, your toes will not hurt even If the shoes are slightly smaller in lenght than your feet. Almost like tights on a sturdy sole!Load more